Bright Inspect Privacy Policy
Effective Date: May 12th, 2026
This Privacy Policy describes how Bright Inspect, LLC (“Bright Inspect,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you access or use our websites, applications, inspection services, software platforms, or otherwise interact with us (collectively, the “Services”).
We may update this Privacy Policy from time to time. Any changes will become effective three (3) days after posting, as indicated by the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
In some cases, Bright Inspect provides Services directly to individuals, and in other cases Bright Inspect provides Services on behalf of enterprise customers, platforms, insurers, fleet operators, or other business partners. In those situations, Bright Inspect may collect, receive, process, and disclose information in accordance with contractual obligations, program requirements, and applicable law. This Privacy Policy describes Bright Inspect’s general information practices unless a separate notice, contractual arrangement, or supplemental privacy disclosure applies.
1. Information We Collect
A. Information You Provide to Us
We collect information you voluntarily provide to us, including when you:
- Create an account
- Schedule, perform, or participate in an inspection
- Complete forms, questionnaires, or compliance workflows
- Upload documents, images, videos, or other materials
- Communicate with customer support or enterprise partners
- Otherwise interact with the Services
Information you provide may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment and billing information
- Vehicle information (such as VIN, make, model, year)
- Inspection-related documentation
- Any other information you choose to provide
B. Information We Collect Automatically
When you access or use the Services, we automatically collect certain information, including:
Log and Usage Information
- IP address
- Browser type
- Operating system
- Access times
- Pages viewed
- Referring URLs
- Activity within the Services
Device Information
- Device type
- Hardware model
- Operating system and version
- Mobile network information
Location Information
We may collect approximate or precise location information if you:
- Use a mobile application
- Enable location services
- Consent to location-based functionality
Cookies and Similar Technologies
We use cookies, pixels, and similar technologies to:
- Operate and secure the Services
- Remember preferences
- Measure usage and performance
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may limit certain features.
C. Information We Receive From Other Sources
We may receive information from:
- Enterprise or platform partners
- Third-party authentication or identity providers
- Regulators, insurers, or compliance partners
- Public or commercial data sources
We may combine this information with information collected through the Services.
D. Vehicle, Inspection & Compliance Data
In connection with inspections and compliance workflows, we may collect and process:
- Vehicle identifiers and attributes
- Inspection images, videos, results, and assessments
- Compliance documentation
- Time, location, and metadata
Where supported and authorized, this may include connected or telematics vehicle data accessed through third-party APIs or integrations, subject to your consent and applicable law.
2. How We Use Information
We use information for business, commercial, operational, compliance, and legal purposes, including to provide, operate, administer, maintain, support, and improve the Services; create and manage accounts; authenticate users; schedule, perform, document, and support inspections, verification services, reporting, and related workflows; generate reports, outputs, assessments, and related service records; support compliance, eligibility, verification, and program administration processes; process payments, billing, and related transactions; communicate with users, customers, enterprise clients, inspectors, service providers, and business partners regarding accounts, inspections, services, updates, notices, and support matters; respond to inquiries, requests, and customer support issues; monitor usage, quality, security, fraud, abuse, and system integrity; conduct analytics, diagnostics, auditing, benchmarking, testing, quality assurance, product development, service improvement, and internal business operations; enforce our Terms, agreements, and policies; protect the rights, safety, and property of Bright Inspect, our users, customers, partners, and others; and comply with applicable law, legal process, regulatory requirements, contractual obligations, and risk management needs.
We may also use information to develop and improve existing products, services, features, workflows, and technologies, to create new offerings, to train and improve internal systems and processes, and to generate aggregated, anonymized, de-identified, or otherwise non-personally identifiable analytics, insights, benchmarks, and business intelligence to the extent permitted by applicable law.
Information may be processed, stored, accessed, and transferred in the United States and other jurisdictions where we, our affiliates, or our service providers operate, subject to applicable law.
3. Sharing of Information
We may share information as follows:
A. Service Providers
With vendors and service providers who perform services on our behalf, such as:
- Hosting and infrastructure providers
- Payment processors
- Analytics and monitoring providers
- Customer support and communications tools
- Security and fraud prevention services
We may also share information with affiliates, inspectors, subcontractors, field service providers, communications providers, cloud storage providers, identity verification providers, fraud prevention vendors, security vendors, and professional advisors who assist us in operating, supporting, securing, and improving the Services.
B. Compliance, Verification & Enterprise Partners
We may share inspection-related information with:
- Rideshare or mobility platforms
- Insurers
- Regulators or governmental authorities
- Enterprise customers
for purposes such as inspection confirmation, compliance verification, eligibility determination, auditing, or reporting.
C. Legal and Safety Purposes
We may disclose information if reasonably necessary to:
- Comply with applicable law or legal process
- Respond to lawful governmental requests
- Enforce our Terms of Service or policies
- Protect the rights, safety, or property of Bright Inspect, our users, or others
D. Business Transactions
Information may be disclosed in connection with a merger, acquisition, financing, reorganization, or sale of assets.
E. Aggregated or De-Identified Information
We may share aggregated or anonymized information that does not reasonably identify any individual.
We may also disclose information at your direction or with your consent, or where disclosure is reasonably necessary to provide the Services requested by you or by an enterprise customer, platform, insurer, regulator, or other party authorized to receive information in connection with the applicable Service or program.
4. Analytics & Third-Party Technologies
We may use third-party analytics and monitoring tools to better understand how users interact with the Services. These tools may be provided by third-party vendors that collect or receive information through cookies, pixels, SDKs, log files, device identifiers, and similar technologies when you access or use the Services.
These third-party providers may collect or receive information such as IP address, browser type, device information, operating system, pages or screens viewed, interactions with the Services, approximate location information, referring URLs, timestamps, session information, and other technical or usage data. We may use this information to understand how users interact with the Services, monitor performance and stability, troubleshoot issues, detect fraud or misuse, measure engagement, improve user experience, and support internal analytics and reporting.
The information practices of these third-party providers are governed by their own privacy policies and terms, and Bright Inspect does not control those third parties or their independent use of information. We encourage you to review the privacy policies of any third-party technologies used in connection with the Services. To the extent required by applicable law, we will obtain any necessary consent or provide any required disclosures regarding our use of cookies, analytics tools, pixels, SDKs, or similar technologies.
5. Data Ownership & Use of Inspection Data
Data Ownership and Derived Data Rights
Inspection reports, images, videos, metadata, analytics, scores, workflows, compliance assessments, and other outputs generated through the Services (“Inspection Data”) are owned by Bright Inspect, LLC, except to the extent prohibited by applicable law.
To the extent permitted by applicable law, Bright Inspect retains all right, title, and interest in and to any inspection outputs, derived data, aggregated data, analytics, models, system intelligence, benchmarks, and insights generated from or through the Services, including where such outputs are derived from or incorporate user-provided information, vehicle data, or inspection inputs.
Bright Inspect may retain, use, analyze, aggregate, anonymize, and process Inspection Data for purposes including:
- operating and improving the Services;
- quality assurance and auditing;
- compliance verification and reporting;
- analytics, benchmarking, and trend analysis;
- development of new products, features, and services; and
- legal, regulatory, and risk management purposes.
Nothing in this Privacy Policy limits any rights individuals may have under applicable privacy or data protection laws with respect to their personal information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, acquisition, disclosure, alteration, misuse, destruction, or loss. These safeguards may include access controls, authentication procedures, encryption where appropriate, security monitoring, vendor management practices, data minimization measures, and other operational and technical protections designed to support the confidentiality, integrity, and availability of the information we maintain.
We also take steps reasonably designed to limit access to information to personnel, service providers, inspectors, contractors, and partners who require such access for legitimate business, operational, legal, compliance, or service-related purposes and who are subject to appropriate confidentiality or security obligations.
However, no method of transmission over the internet, no electronic storage system, and no security program can be guaranteed to be completely secure. As a result, Bright Inspect cannot guarantee absolute security, and you provide information to us and use the Services at your own risk to the extent permitted by applicable law.
7. Data Retention
We retain information for as long as reasonably necessary to provide the Services, maintain accounts, generate reports, support enterprise and compliance workflows, comply with legal, regulatory, tax, accounting, audit, insurance, fraud-prevention, and contractual obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of information, the nature of the Services provided, applicable program requirements, legal obligations, dispute risk, and whether the information is needed for security, backup, business continuity, or recordkeeping purposes. In some cases, we may retain de-identified, anonymized, or aggregated information for longer periods or indefinitely to the extent permitted by applicable law.
8. Your Rights
Depending on your jurisdiction and subject to applicable law, you may have rights regarding your personal information, which may include the right to request access to, correction of, deletion of, or information about our collection, use, disclosure, or other processing of your personal information. In some jurisdictions, you may also have the right to request a copy of certain personal information in a portable format, to limit certain uses of personal information, or to appeal a decision we make regarding a privacy request.
Bright Inspect may take reasonable steps to verify your identity and authority before responding to a request, including where a request is submitted by an authorized agent on behalf of another individual. We may deny, limit, or condition our response to the extent permitted by applicable law.
To submit a request relating to your personal information, please contact us using the contact information provided below. We will respond to verified requests within the timeframes required by applicable law, where such law applies.
9. State Privacy Rights
Residents of certain U.S. states, including California and other states with applicable consumer privacy laws, may have additional rights regarding their personal information, subject to statutory thresholds, limitations, and exceptions. Depending on the law that applies, those rights may include the right to request confirmation of whether we process personal information about you, request access to personal information, request correction of inaccurate personal information, request deletion of personal information, request a copy of certain personal information in a portable and, where technically feasible, readily usable format, request information regarding our collection, use, disclosure, sale, sharing, or other processing of personal information, opt out of certain processing activities where required by law, and appeal certain decisions we make regarding privacy requests.
Bright Inspect will not discriminate against you for exercising any privacy rights afforded under applicable law. However, we may take reasonable steps to verify your identity, your residency, and the authority of any person submitting a request on your behalf before responding to a request, and we may deny, limit, or condition a response where permitted by applicable law. If an authorized agent submits a request on your behalf, we may require proof of the agent’s authority and may also require you to verify your identity directly with us where permitted by law.
If you are entitled to appeal a decision regarding a privacy rights request under applicable law, you may submit an appeal by replying to our response or by contacting us using the information below and stating that you are appealing a privacy request decision. We will review verified appeals and respond within the time period required by applicable law, where such law applies.
Privacy rights requests may be submitted to:
We may update this section from time to time to reflect changes in applicable privacy laws, our data practices, or available rights and request methods.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted, with the updated effective date noted above.
11. Cookies
Bright Inspect may use cookies, pixels, SDKs, log files, device identifiers, and similar technologies to operate, secure, maintain, analyze, and improve the Services. These technologies may be used to remember user preferences, authenticate users, maintain sessions, measure usage and performance, understand interactions with the Services, support analytics and diagnostics, and enhance functionality and user experience.
You may be able to configure your browser or device settings to refuse, block, or delete cookies and certain similar technologies. However, if you disable or restrict cookies or similar technologies, some features or functionality of the Services may not operate properly or may become unavailable.
To the extent required by applicable law, Bright Inspect will provide any required disclosures and obtain any necessary consent regarding its use of cookies and similar technologies.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Bright Inspect, LLC